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How to sign-up Busadda?
Busadda offers a one-step sign-up & login process with just an OTP received on your mobile and apart from this We have implement signup with facebook also.
Why should you book a bus from Bus Adda.com ?
Bus adda.com is the Dedicated bus tickets portal in India and therefore, you will find the largest option of buses on the site. Some of the advantages of booking with us are:
easy and convenient bus bookings with attractive offers.
best rates on bus tickets.
exciting deals on buses
Get 24/7 assistance
Highest Referral money in wallet.
Is Phone Calling booking of bus tickets available?
You No cannot book your bus tickets by making a telephonic call.
How can I view my status of bus bookings?
The Bus Ticket will be sent via SMS, mail to your mobile number and mail id respectively with the selected operators. It will have your unique PNR number along with other ticket related details. You can use this information at the time of boarding the bus.
NOTE: All the bus operators accept SMS tickets or mails attached PDF.
I want to cancel my bus booking. What should I do?
If a new customer makes an id by clicking on the ‘Login’ button at the top right corner, then you can cancel the bus ticket from your id. But in case you made the booking without it, then call our customer care and the ticket will be canceled.
You can also use our “manage booking” Section via website and app Both.
Do I need to carry any documents while boarding?
Yes. Passengers are required to carry any one of your Government Identity Card along with your mobile bus ticket. You can choose from the following options:
Voter ID Card
I missed my bus. Do I get a refund?
Busadda.com provides a 100% refund if the bus is missed due to either Busadda or its’ partner company's fault. However, if you miss the bus due to any other reason not directly related to Busadda, then no refund is provided.
How can I get a refund in case I cancel my bus ticket?
Your bus ticket will be refunded after you cancel it and refund will reach you in 3-4 working days. However, the cancellation amount will depend on the bus tour operator you have chosen.
Can I cancel my bus ticket?
Yes. The tickets booked through Busadda can be cancelled* before the cutoff time on the day of journey which is the start of the bus at the first boarding point. *Cancellation terms vary from bus partner to bus partner.
Can I pay for someone else?
Yes, you can pay/book bus tickets for others. It is not necessary that the payee has to travel. Please make sure you are giving the right details for all passengers and also make sure they carry the Govt. issued ID cards to ensure that there won't be any issues.
I missed the bus, am I eligible for a refund?
Busadda provides 100% refund if the bus is missed due to either Busadda or its partner company's fault. However, if the bus is missed due to any other reasons not directly related to Busadda it does not provide any refund (for example: waiting at the wrong pickup point or arriving late at the pickup point is not considered for refund).
Would I get a full refund?
Full refund happens only when there has been an error from busadda.com’s end or the bus partners end. In other cases, where the traveler requests for cancellation, partial refund happens. Please check the cancellation terms of the particular bus partner - these are mentioned on the ticket printout/Email. Or please contact our customer support for more details.
Can I get Discounts & Offers on bus tickets Booking?
Definitely Yes, you will get the lowest bus ticket fares on Busadda.com by applying coupon codes before completing your transaction. Please note that To get the best price on bus bookings check BusAdda offers page separately.
What are the options of payment methods available on Busadda.com ?
Busadda.com has a number of benefits for our Valuable user, Debit/Credit card offers, seasonal offers, festive offer etc.
The different payment options available are:
Debit/Credit card (Visa, Mastercard, Rupay etc.)
All major wallets
All UPI payments
Is it safe or not to use my credit/debit card on this website?
Transactions on Busadda are very safe & secure. We have the best security and transactions are done securely. Apart from this, uses Secure Socket Layers (SSL) data encryption. SSL assures that the information you exchange with us is never transmitted unencrypted and thus, protects the details from being viewed by unauthorized parties.Be Assure You are With Busadda.com Your Right choice
Why is it mandatory to provide my mobile number during booking the tickets ?
You must fill in the field "Mobile Number" when booking tickets. Your mobile number will be used to send Booking confirmation SMS, Boarding point details, bus partner will be able to contact you quickly in case you are not on time at the boarding point or Busadda will be able to contact you if there is any change in schedule.
I lost my ticket. What should I do now?
There is no need to worry about . You can contact Busadda team anytime and our executive will regenerate your mobile ticket that can be used at the time of boarding the bus. Always Keep in mind it would be so much hazzle free.
How does your boarding process work?
Please arrive at the pick-up point a minimum of 15 minutes before departure. Please have your SMS confirmation (or ticket printout in some cases) and government issues personal identification ready while boarding.
Bus partners Related
Are there any separate Bus Partner Rules I need to know?
Each Bus Partner has their own rules regarding amount of luggage allowed, available luggage space, extra payments for boxes, etc. Each Bus Partner has its own conditions of refunds - these are displayed to you when you are choosing the Bus during the booking process. Please feel free to call our 24/7 customer support if you need any specific information.